Shopify Integration Guide
Get up and running in minutes
Follow this simple 5-step guide to integrate Askful with your Shopify store and start providing instant answers to your customers' questions.
Setup Steps
Step 1: Install & Create Account
Install app and create your Askful account
Step 2: Sync Products
Sync your products to Askful
Step 3: Sync Pages
Sync your Shopify pages to Askful
1. Install App & Create Account
Install the Askful app from the Shopify App Store and create your Askful account.
- Visit the Askful App on the Shopify App Store
- Click "Install" to install it to your Shopify store
- Open the Askful app from your Shopify admin dashboard
- Click the "Create Account" button to automatically create your Askful account
2. Sync Your Products
After creating your account, sync your product catalog to start generating AI-powered FAQs.
- From your Shopify app dashboard, click "Sync Products"
- The system will automatically import all your products from Shopify
- AI-generated FAQs will be created for each product based on descriptions and features
- This process usually takes 2-5 minutes depending on your catalog size
3. Sync Your Store Pages
Import your store pages (shipping, returns, policies) to enhance the widget's knowledge.
- From your app dashboard, click "Sync Pages"
- Select which store pages to import (shipping, returns, FAQ, etc.)
- The system will generate relevant FAQs from your store policies
- Review the imported content in your app dashboard
4. Add the Askful Widget to Your Product Page
The final step is adding the widget to your product pages so customers can see it.
Important: To show the widget on all your product pages, you just need to add it once to your theme template.
Quick Steps:
- Go to "Product Information" section
- Click "Add section" → Search "Askful Widget"
- Drag the widget under the buy buttons
- Enable the widget toggle
- Save changes
Widget Setup Complete!
Your AI-powered FAQ widget is now live on your product pages. Customers can ask questions and get instant, accurate answers about your products.
Accessing Your Askful Dashboard
Now that your widget is working, you can access the full Askful platform to view analytics, manage FAQs, and customize your widget.
Magic Link Login: For security, you'll receive a special login link that gives you direct access to your Askful dashboard without needing to remember passwords.
How to Access Your Dashboard:
- Go to your Shopify app dashboard
- Find the "Generate Login Link" section
- Click the button to generate your magic login link
- Click the generated link to access your full Askful dashboard
What You Can Do in Your Dashboard:
Analytics
View customer questions, popular topics, and widget performance
FAQ Management
Add, edit, or remove FAQs for specific products
Widget Customization
Update colors, styling, and appearance to match your brand
What's Next?
Visit your product pages to see the widget in action
Customize the widget's appearance to match your brand
Monitor analytics to see how customers are engaging with the widget
Add or edit FAQs for specific products as needed
