Privacy Policy

Last updated: April 18, 2025

1. Introduction

At Askful, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information.

2. Information We Collect

We collect information that you provide directly to us, including:

Account information (name, email, password)
Payment information
Product data you upload to our platform
Customer questions and interactions with our AI widget

3. How We Use Your Information

We use the information we collect to:

Provide and maintain our service
Generate AI-powered FAQs and answers
Process your payments
Send you important updates about our service
Improve and optimize our service

4. Data Storage and Security

We implement appropriate security measures to protect your information. Your data is stored in secure databases and processed using industry-standard encryption.

5. Data Sharing

We do not sell your personal information. We may share your information with:

Service providers who assist in our operations
Payment processors (Stripe)
AI service providers (OpenAI) for generating FAQs and answers

6. Your Rights

You have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Opt-out of marketing communications

7. Cookies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Changes to Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected]