Magento 2 Integration Guide

🧩 Magento 2 Integration Guide

Welcome! Follow these simple steps to integrate your Magento 2 store, sync your products and CMS pages, and get your AI widget up and running.

✅ Step 1: Sign Up

Create your account at askful.io. Once signed in, you'll land on your Dashboard.

🔗 Step 2: Install the Askful Connector

To connect your Magento 2 store, first install the Askful Connector module:

  1. Download the Askful Connector module from your Askful dashboard. Download Askful Connector Module
  2. Upload the extension files to your Magento 2 app/code/ folder.
  3. Run the following commands in your Magento root directory:
    • bin/magento setup:upgrade
    • bin/magento cache:flush

Note: If you encounter any issues during installation, please contact our support team for assistance.

🔗 Step 3: Set Up Your Magento Integration

  1. Go to Store Integration from the sidebar menu.
  2. Click "Configure Store Integration".
  3. Select Magento 2 from the dropdown.
  4. Enter your Store URL (e.g., https://yourstore.com).

Magento 2 Credentials

To connect your Magento 2 store:

  1. Generate your API Keys by going to Stores > Settings > Configuration > Askful.Generate API Keys
  2. Access your API credentials by going to Stores > Extensions > Integrations > Askful Connector.
  3. Paste the keys into the form and click Create.

📦 Step 4: Import Products

After creating the integration, you'll see your store listed.

  1. Click Import Products.Import Products
  2. You will be taken to the Import Wizard and once you click the button "Start Import" the system will:
    • Check your connection
    • Import all products
    • Automatically generate FAQs for each product

Once finished, you'll see a summary of the products imported.

Import Products

📄 Step 5: Import CMS Pages

To improve your widget's responses about your store policies, import your CMS pages:

  1. Go to Platform Integrations.
  2. Click Import CMS.
  3. Confirm the popup.

Import CMS

FAQs for shipping, returns, and other policies will be generated automatically from the imported pages.

🎨 Step 6: Preview the Widget

Now that your products and pages are loaded, you can preview how the widget will appear on your site:

  1. Navigate to your Dashboard
  2. Search for a product SKU in the search bar
  3. Click on one of the auto-generated FAQs to see how it will display
  4. Use the color customization options to match your brand's aesthetic

Widget Preview

📄 Step 7: Configure the Widget Token and Enable the Module

To complete the integration, you need to configure your widget token and enable the module:

  1. Return to your Dashboard
  2. Navigate to the "Widget Configuration" tab
  3. Locate and copy your unique widget token
  4. Open your Magento 2 admin panel
  5. Go to Stores > Configuration > Askful AI > Askful Connector
  6. Paste the widget token in the Widget Token field
  7. Set the module as "Enabled"
  8. Save the changes and flush the cache

Widget Token

Success! 🎉

Your AI-powered widget is now fully configured and ready to enhance your customers' shopping experience. The widget will automatically appear on your product pages, providing instant answers to common customer questions.

🧠 Powered by Askful AI

Add the widget code to your site or ask our support team if you need help with installation.

Get in touch with us and we will help you setting up your store.